Shipping policy
Order Processing
Orders are processed within 1 business day. Orders placed after business hours or on weekends are processed the next business day. Please note that processing times may be extended during holidays or high-volume periods.
Shipping Rates & Delivery
We offer a simple flat-rate shipping structure for all orders within the United States and U.S. territories. Delivery timelines vary by destination and carrier.
-
Flat Rate Shipping: $4.95
-
Free Shipping: Orders $50+
Shipments are sent using standard delivery methods. Carrier details may vary based on package size and destination.
Local Pickup
Customers may choose local pickup at our retail location:
6949 Highway 73, Evergreen, Colorado 80439
Orders are typically ready within 24 hours. Bring your confirmation email when arriving for pickup.
Lost or Damaged Packages
If a package is lost or arrives damaged, we will assist you in filing a carrier claim. Once the package has been transferred to the carrier, responsibility for delivery lies with the carrier.
Returns
We do not accept returns on shipped orders at this time.
Holiday Delays
Please expect additional transit and processing time during U.S. holidays or peak seasonal periods.